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Connecting To Your Content

How to Connect to a Synology NAS

Step 1: Download the FileFlex Connector

  1. Download the FileFlex Connector for Synology to your PC. From your PC, go to http://downloads.fileflex.com/downloads/passive/synology/ and download the connector appropriate to processor of your device - select x86 if your NAS has an Intel processor or ARM if it has an ARM processor.
  2. If you are not sure of the processor of your device, sign in to the Synology Disk Station Manager (see Step 2), click Control Panel and then select Info Center.
    How to find your device processor type

Step 2: Install the FileFlex Connector on the Synology NAS

(Note: You must be already set up as a user on the Synology NAS with credentials in place. Users are created by the administrator under Disk Station Manager > Control Panel > User - see the Installation Guide for your Synology NAS model available at Synology’s Download Center).

  1. Sign in to the Synology Disk Station Manager software (DSM) (For more information about setting up Synology NAS and installing DSM, see the Quick Installation Guide for your Synology NAS model available at Synology’s Download Center.)
    • Make sure your computer is connected to the same network as the Synology NAS and can access the Internet.
    • Open a web browser on your computer and go to find.synology.com.
    • The Web Assistant will find your Synology NAS within the local network. Click Connect to go to the login screen.
    • Enter your user name and password, and click Sign in. The default password for admin is empty.
  2. When the Disk Station Manager opens, select the Package Center icon.
    Open the Disk Station Manager and select Package Center

  3. When the Package Center opens, select Settings.
    Select Settings

  4. The Settings Dialog box will open at the General Tab. Under Trust Level, select the Any publisher radio button, then click the OK button.
    Select the Any publisher radio button, then click OK

  5. The Settings Dialog box will close and you will be back at the Package Center Main Menu, from the top menu select Manual Install.
    Select the Manual Install

  6. When the Upload a Package dialog box appears, click the Browse button and navigate to the FileFlex Connector file that you downloaded in Step 1.
    Click Browse and navigate to the FileFlex Connector just downloaded

  7. Select the Fileflex Connector and the click Open.
    Select the FileFlex Connector file that you downloaded in Step 1 and click Open

  8. In the Upload a Package dialog box, click Next.
    Click Next

  9. Make sure that the Run after installation box is checked the click Apply.
    Check Run after installation and click Apply

  10. Congratulations, you have successfully installed the FileFlex Connector on your Synology NAS. You should see FileFlex Connector installed and running in the Package Center.
    Check to make sure FileFlex is installed and running

Step 3: Link your FileFlex account to the Synology NAS

Option 1: From a PC that is connected to the NAS over the same network.

  1. Next you must link your FileFlex account to your Synology NAS. From your PC or mobile device with FileFlex already installed and connected to the NAS over the same network whether via LAN or WiFi, open FileFlex.
  2. Select the menu icon in the Global Application bar.
  3. In the dropdown, select Add Content Source.
    Select Add Content Source

  4. Select the Synology icon and run the setup wizard. Note: You must be on the same network of the Synology NAS being added, via either LAN or WiFi. After you have added the NAS as a content source, it can be accessed over the internet.
  5. The activation page will now appear that will link your Synology NAS to your FileFlex account. You will need to enter the following credentials. (Note: The user must be already set up as a user on the Synology NAS with credentials in place. Users are created by the administrator under Disk Station Manager > Control Panel > User - see the Installation Guide for your Synology NAS model available at Synology’s Download Center).

    Username - This is the username of the credentials you use to access the Synology NAS on the network.

    Password - This is the password of the credentials you use to access the Synology NAS on the network.

    Domain (Optional if not part of a domain) - If your NAS is on a company or corporate domain, you will need to enter the domain that your server belongs to. Leave this blank if you are not sure or contact your IT department for your domain name.

    Activation Code - This code is entered automatically for you. For security reasons the code is time limited and will time-out if not used shortly. If the code does time-out, you will need to start again at Step 1.

    After you have entered your user credentials, click Activate.

Congratulations - You have connected FileFlex to your Synology NAS. You can now remotely access any of the storage that is attached to that NAS. To do so, using FileFlex, open Synology repository that you just created, navigate to the files and folders that you wish to access, then save it to your Favorites directory for easy future access.

You should continue connecting FileFlex to all your repositories by selecting Add More. If finished, click Done.

Option 2: From a remote device that is not connected to the NAS over the same network.

There may be situations where remote workers need to connect to the Synology NAS - for example a sales person who works from their home or workers located in a satellite office. You can connect remote workers to their Synology NAS accounts via FileFlex, but the set up process requires access to the NAS. This can be via remote desktop and/or FTP to the NAS or through another person on the same network as the NAS.

(Note: The remote user must be already set up as a user on the Synology NAS with credentials in place. Users are created by the administrator under Disk Station Manager > Control Panel > User - see the Installation Guide for your Synology NAS model available at Synology’s Download Center).

  1. The remote user must open FileFlex via the web client. To open the FileFlex web client, go to https://share.fileflex.com from any browser, enter your FileFlex email and password and click Login.
    Go to https://share.fileflex.com and enter your FileFlex credentials

  2. Select the menu icon in the Global Application bar.
  3. In the dropdown, select Add Content Source.
    Select Add Content Source

  4. Select the Synology icon and run the setup wizard.
  5. A dialog box will now appear with an Activation Code. This code must be entered into the FileFlex Connector on the NAS outlined in the following steps. For security reasons the code is time limited and will time-out if not used shortly. If the code does time-out, you will need to start again at Step 2.
    Activation code for the NAS

  6. Either though remote desktop, FTP into the NAS or through a colleague or administrator that is on the same network as your Synology NAS, sign in to the Synology Disk Station Manager software (DSM) (For more information about setting up Synology NAS and installing DSM, see the Quick Installation Guide for your Synology NAS model available at Synology’s Download Center.)
    • Make sure their computer is connected to the same network as the Synology NAS and can access the Internet.
    • Open a web browser on their computer and go to find.synology.com.
    • The Web Assistant will find the Synology NAS within the local network. Click Connect to go to the login screen.
    • Your colleague or administrator must enter their user name and password, and click Sign in. The default password for admin is empty.
  7. When the Disk Station Manager opens, select the Main Menu icon.
    Select the Main Menu icon

  8. The Main Menu will show the apps installed on the NAS. Click the FileFlex app.
    From the Main Menu, click the FileFlex app

  9. The activation page will now appear that will link the Synology NAS to the remote users’ FileFlex account. Your colleague or administrator will now need to enter the following credentials plus the activation code, then click Activate.

    Username - This is the username of the remote user for the Synology NAS.

    Password - This is the password of the remote user for the Synology NAS.

    Domain (Optional if not part of a domain) - If the NAS is on a company or corporate domain, enter the domain that the NAS belongs to. Leave this blank if unsure or contact the IT department for the domain name.

    Activation Code - This is the code that was generated in Step 7. Enter that code here.

    Enter your NAS Username, Password and Activation Code from Step 7

Congratulations - You have connected a remote user to the Synology NAS. That user can now remotely access any of the storage that is stored on the NAS. To do so, using FileFlex, open the Synology repository just created, navigate to the files and folders to access, then save it to the Favorites directory for easy future access.

You should continue connecting FileFlex to all your repositories by selecting Add More. If finished, click Done.