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Connecting To Your Content

How to Connect to a QNAP NAS

Video Tutorial - Watch How to Connect to a QNAP NAS

Step 1: Install the FileFlex Connector on the QNAP NAS.

(Note: You must be already set up as a user on the QNAP NAS with credentials in place. Users are created by the administrator under Main Menu > Control Panel > User - see the Installation Guide for your QNAP NAS model available at the QNAP Support Center).

  1. Log in to the QNAP Finder software. (For more information about setting up a QNAP NAS and installing QNAP Finder, see the Quick Installation Guide for your QNAP NAS model available at the QNAP Support Center.)
    • Make sure your computer is connected to the same network as the QNAP NAS and can access the Internet.
    • Download the QNAP Finder software from the QNAP website here
    • QNAP Finder will find your QNAP NAS on the local network. Open QNAP Finder, select the QNAP NAS that it finds, then click Login.
      Use QNAP Finder to find and log in to your NAS

    • Enter the administrator username and password, and log in.
  2. When the QNAP NAS software opens, select the App Center icon.
    Select App Center

  3. When the App Center opens, in the left navigation bar select All Apps, then scroll down to FileFlex Connector, click Add to QTS.
    Select All Apps, scroll to FileFlex, click Add to QTS.

  4. The App Center will download and install the FileFlex Connector on the NAS. When it is finished confirm that it is installed an ON. Click My Apps, and check to see that FileFlex Connector is there and that it is ON.
    Select My Apps and check to see that the FileFlex Connector is installed on ON.

Step 2: Link your FileFlex account to the QNAP NAS.

Option 1: From a PC that is connected to the NAS over the same network.

  1. Next you must link your FileFlex account to your QNAP NAS. From your PC or mobile device with FileFlex already installed and connected to the NAS over the same network whether via LAN or WiFi, open FileFlex.
  2. Select the menu icon in the Global Application bar. In the dropdown, select Add Content Source.
    Select Add Content Source

  3. Select the QNAP icon and run the setup wizard.
    Note: You must be on the same network of the QNAP NAS being added, via either LAN or WiFi. After you have added the NAS as a content source, it can be accessed over the internet.
  4. The activation page will now appear that will link your QNAP NAS to your FileFlex account. You will need to enter the following credentials.
    (Note: The user must be already set up as a user on the QNAP NAS with credentials in place. Users are created by the administrator under Main Menu > Users > Create - see the User Guide for your QNAP NAS model available at the QNAP Support Center.)

    Username - This is the username of the credentials you use to access the QNAP NAS on the network.

    Password - This is the password of the credentials you use to access the QNAP NAS on the network.

    Domain (Optional if not part of a domain) - If your NAS is on a company or corporate domain, you will need to enter the domain that your server belongs to. Leave this blank if you are not sure or contact your IT department for your domain name.

    Activation Code - This code is entered automatically for you. For security reasons the code is time limited and will time-out if not used shortly. If the code does time-out, you will need to start again at Step 1.

    After you have entered your user credentials, click Activate.

Congratulations - You have connected FileFlex to your QNAP NAS. You can now remotely access any of the storage that is attached to that NAS. To do so, using FileFlex, open QNAP repository that you just created, navigate to the files and folders that you wish to access, then save it to your Favorites directory for easy future access.

You should continue connecting FileFlex to all your repositories by selecting Add More. If finished, click Done.

Option 2: From a remote device that is not connected to the NAS over the same network.

There may be situations where remote workers need to connect to the QNAP NAS - for example a sales person who works from their home or workers located in a satellite office. You can connect remote workers to their QNAP NAS accounts via FileFlex, but the set up process requires access to the NAS. This can be via remote desktop and/or VPN to the NAS or through another person on the same network as the NAS.

(Note: The remote user must be already set up as a user on the QNAP NAS with credentials in place. Users are created by the administrator under Main Menu > Users > Create Disk Station Manager > Control Panel > User - see the User Guide for your QNAP NAS model available at the QNAP Support Center.)

  1. The remote user must open FileFlex via the web client. To open the FileFlex web client, go to https://share.fileflex.com from any browser, enter your FileFlex email and password and click Login.
    Go to https://share.fileflex.com and enter your FileFlex credentials

  2. Select the menu icon in the Global Application bar. In the dropdown, select Add Content Source.
    Select Add Content Source

  3. Select the QNAP icon and run the setup wizard.
  4. A dialog box will now appear with an Activation Code. Give this Activation Code to your colleague or administrator that is on the same network as the QNAP NAS. For security reasons the code is time limited and will time-out if not used shortly. If the code does time-out, you will need to start again at Step 2.
    Activation code for the NAS

  5. Your colleague or administrator that is on the same network as your QNAP NAS must now log in.
    • Log in to the QNAP Finder software. (For more information about setting up a QNAP NAS and installing QNAP Finder, see the Quick Installation Guide for your QNAP NAS model available at the QNAP Support Center.)
    • Make sure your computer is connected to the same network as the QNAP NAS and can access the Internet.
    • Download the QNAP Finder software from the QNAP website here.
    • QNAP Finder will find your QNAP NAS on the local network. Open QNAP Finder, select the QNAP NAS that it finds, then click Login as the Administrator.
    • Enter the administrator username and password, and log in.
  6. When the QNAP NAS software opens, select the App Center icon.
    Select App Center

  7. When the App Center opens, click FileFlex Connector Open.
    From the App Center, open FileFlex Connector

  8. The activation page will now appear that will link the QNAP NAS to the remote users FileFlex account. Your colleague or administrator will now need to enter the following credentials plus the activation code, then click Activate.

    Username - This is the username of the remote user for the QNAP NAS.

    Password - This is the password of the remote user for the QNAP NAS.

    Domain (Optional if not part of a domain) - If the NAS is on a company or corporate domain, enter the domain that the NAS belongs to. Leave this blank if unsure or contact the IT department for the domain name.

    Activation Code - This is the code that was generated in Step 5. Enter that code here.
    Enter the NAS Username, Password and Activation Code from Step 5

Congratulations - You have connected a remote user to the QNAP NAS. That user can now remotely access any of the storage that is stored on the NAS. To do so, using FileFlex, open the QNAP repository just created, navigate to the files and folders to access, then save it to the Favorites directory for easy future access.

You should continue connecting FileFlex to all your repositories by selecting Add More. If finished, click Done.